Phoenix Theatres Entertainment

Privacy Policy

Phoenix Theatres Entertainment has created this statement to explain its privacy and information gathering practices. We are sensitive to the private nature of information you provide to us over the Internet and are committed to responsible information handling practices. Our Privacy Policy is designed to maximize your ability to protect your personal information, while at the same time permit us to provide you the opportunity to obtain useful information, products and services.

You are not obligated to provide us any personal information and if at any time you no longer wish to receive communications from us, you are free to "opt-out" of receiving these communications. Because this Privacy Policy applies to any person who provides information to Phoenix Theatres Entertainment through its website, we strongly urge you to fully review this Privacy Policy. Your use of this website constitutes acceptance of this Privacy Policy and any other applicable terms.

In order to enable you to register to receive information, products or services available through our website, or to permit us to respond to your inquiries, our site's registration forms may require that you provide contact information (such as your name, phone number and/or e-mail address), demographic information (such as your zip code or age) and/or financial information (such as account or credit card numbers). Our surveys may ask you for contact information, demographic information and lifestyle-related information (such as your interests, pastimes, buying preferences, etc). We may run contests on our site in which visitors are asked for contact and/or demographic information. We may also gather the Internet Protocol address and e-mail address of visitors to our website and the e-mail addresses of those who communicate with us via e-mail. In addition to this personal information, our web servers automatically collect website usage information from you when you visit our site.

Website usage information is anonymous information about our visitors that describes how our website is used and navigated, including the number and frequency of visitors and subscribers to each web page, their actions taken during visits to the site and the length of their stays. Website usage information does not contain personally identifiable information.

Overall, we seek to use information collected through our website to enhance the experience of visitors to our site. Phoenix Theatres Entertainment, its affiliates or partners may use this information in a variety of ways, including:

-To supply you with information, products or services you have requested, or to otherwise contact you about Phoenix Theatres Entertainment or its affiliates, their products, services, advertising, upcoming events, special offers or promotions, or for other purposes disclosed when you submit your information to our website.

-To facilitate us in marketing and advertising our products and services and those of other businesses.

-To improve the content and navigation on our website.

-To prevent and detect fraud, infringement, and other potential misuse of our website.

-To provide you with products or services you have requested, we may share your information, to possibly include personally identifiable information or information maintained on an aggregate basis, with third parties who provide services to Phoenix Theatres Entertainment and its affiliates, such as credit card processing, customer services, order fulfillment and/or prize delivery, as applicable.

We do not share information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure - typically by opting in to receive information from a third party that is participating in a sweepstakes or other promotion on one of our websites. If you do not want your information to be used by a third party for direct marketing purposes (or other purposes unrelated to the uses described herein), do not opt in to such use by that third party. Please note that if you opt in to receive direct marketing from a third party, your information will be subject to that party's privacy policy. If you later decide that you do not want that third party to use your information, you will need to contact that third party directly. We recommend that you review the privacy policy of any party that collects your information to determine how that entity will handle your information.

Phoenix Theatres Entertainment does not specifically target its online services to children under 13 years old. If you are under the age of 13 you may use our website only under the supervision of a parent or guardian. Please note that our site may contain links to content providers that collect information from children under the age of 13. We have no control over such content providers and are not responsible for the privacy practices or the content of other websites. Because the Internet offers open access to a wide range of information, it is important that parents supervise and prevent access to inappropriate content, email or other such communication sessions.

Our website uses cookies to track your favorite locations. Cookies are lines of text transmitted to your Web browser when you click on a site. They provide a way for a server to recall a prior request or previous registration so that information does not have to be reinserted. Your browser then stores the information on your hard drive and when you return to that site later, the cookie is transmitted back only to the servers that originally sent it to you. A cookie does not collect or keep your name or other personally identifying information; though we may link the information obtained through cookies to other personally identifiable information to give us a better understanding of your preferences, so we may provide a more meaningful experience to you on our site.

To be notified when you are about to receive a cookie, your browser can be configured to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing it. Refer to your browser's "Help" function for more information and details. Advertisers that serve ads on our website may also utilize their own cookies. These cookies collect their own information independent of Phoenix Theatres Entertainments' activities. You can disable this cookie capability as described above.

Our website does contain links to other websites that we believe you might find useful and informative. Please note that Phoenix Theatres Entertainment does not endorse or recommend these sites' content or services, and that Phoenix Theatres Entertainment is not responsible for the privacy practices or the content of these other websites. We encourage you review the privacy policies of each site you visit. The statements in this Privacy Policy apply solely to information collected by Phoenix Theatres Entertainment.

We take every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Our employees are briefed on our privacy policies when they are hired.

All member data we collect is stored on secure servers and protected against unauthorized access either by Phoenix Theatres Entertainment or our affiliates or contracted partners. No personal or collected information is stored on the website. The data network is a secure network protected by industry standard firewall and encrypted password protection systems. Only a few employees have access to member personal information stored in our databases. Remember to sign out of your Email account when you have finished reading your E-Newsletter. It is also recommended that you do not divulge your Email account password to anyone. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or you are using a computer in a public place like a library or Internet cafe.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and third parties may unlawfully intercept or access transmissions or private communications. As a result, while we will strive to protect your personal communications and information, we cannot fully ensure or warrant that your private communications and personal information will not be disclosed to third parties. We will maintain appropriate safeguards, including technical measures, warnings, and firewalls, to protect against the loss, misuse, and alteration of any customer information under our control.

We appreciate your comments and questions regarding this Privacy Policy. If at any time you believe we have violated this Privacy Policy or any of your personal information maintained by us is inaccurate, please notify us by Email or letter and we will use commercially reasonable efforts to investigate and, if we deem necessary, correct such violation or inaccuracy. In addition, if you would like to contact us regarding this Privacy Policy, the practices of this site, or your interaction with this site, please write or call us at:

Phoenix Theatres Management, LLC
Cross Park Plaza
9111 Cross Park Drive, Suite E-275
Knoxville, TN 37923


We reserve the right to change the terms of this Privacy Policy from time to time. Any changes will be posted here, so please check back periodically for updates. Your continued use of our website after any change has been posted constitutes acceptance of the change to this Privacy Policy.

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